Horseshoe Bay West Vacation Packages

Not as advertised. Pool closed. Apartment had broken furniture, including the desk office chair, that my 5 year old sat in the night we arrived that literally fell over because multiple feet were bent.. Apartment is right next to trash room. Hallway smelled of narcotics and apartment had strong cleaning chemical smell. Cheap pack and play, no crib as advertised. Couch full of stains. Unit was dirty upon arrival. including someone elses hair in one of the showers. Oven still had old food in it that was burning when we tried to pre-heat and use. Pictures on wall slanted. Clock hand fell off when we walked in the door for the very first time. Just a bunch of extremely cheap furnishings. Brought up concerns to owner and they were not pleasant. We were never looking for money back, but rather to simply bring these items to their attention. Had we caused any of these items ourselves, we would have cleaned them or dealt with them, but to say we were disappointed in the condition of the apartment upon check in, would be understating how bad it was. Thankfully we didnt have to spend much time in the apartment, it was not worth the amount spent.

Hotel Van Zandt was great! All aspects of the hotel are fantastic. The cafe was a great spot in the morning for coffee and breakfast tacos. The bar was lively in the evenings. The restaurant was good. The pool was really nice and the gym was better than most hotels. My room was also very nice. Will stay again for sure.

Such a beautiful, eclectic Inn. The room and outside area was spotless, the coffee station and drink area was a great plus. The staff is very friendly and on the spot if there is an issue. I highly recommend staying here while in Austin. It’s just a short walk to 6th street and we ended up walking everywhere the entire time with ease. Also, for me personally the comfort of the bed is a big deal, and their bed was very comfortable. Stay here and you will not be disappointed!

Paid for breakfast to be included throughout our stay in advance with expedia but was disallowed by the front desk. No help to resolve the issue.